Welcome to my new series of quick tips for WordPress bloggers! Please note that nothing I post here will be for experienced users. Instead, the series is just quick little tips that I’ve come across since moving to WordPress. If you happen to have a random question about WordPress that doesn’t have to do with actual programming issues (which I know nothing about), feel free to send me an email and I’ll do my best to hunt down an answer!
This week’s topic…email!
When I first moved to WordPress, I stopped getting email notifications about people commenting on my blog. I really missed it, because responding to comments was such a big part of my blog’s engagement! Setting up email notifications is, theoretically, very simple. Simply click on Settings in your WordPress dashboard, click on Discussion, and beside Email Notifications check the box that says email me whenever a comment is posted. Easy peasy, right?
Except even though I had done that, I wasn’t receiving comments. Then one day, I stumbled on the solution. By clicking on Settings and then choosing General, users will see a section to enter an email address that will be used for administration purposes. I had entered my website’s email address: firstname.lastname@example.org.
A few weeks ago, for a completely different reason, I changed the email address in my settings to a generic hotmail email address. And suddenly, the email notifications were filling my hotmail inbox! So if you’re trying to figure out why you aren’t getting email notifications about comments on your site, make sure your email address in your WordPress settings is a free hotmail or gmail account instead of your website email address.
And while you’re having fun with email anyways, why not check out the Comment Reply Notification plugin? This handy plugin is great for engagement; when you answer a reader’s comment on one of your posts, it sends the original commenter an email letting them know that somebody has responded to their comment. It lets you add comment replies to your posts to converse with your readers instead of sending emails and also encourages others to join in the conversation. With handy customizing options and easy-to-use features, it’s definitely a must-have!
Have you ever run into problems with WordPress email settings? What do you use to respond to your readers’ comments?